FAQ

Frequently Asked Questions

Are the watches sold by Watch It authentic?

Yes. Watch It sells authentic watches from the brands we officially carry.

Do watches include a manufacturer warranty?

Eligible watches include the applicable manufacturer warranty provided by the brand. Coverage can vary by brand and model.

What is your return policy?

Eligible unworn purchases may be returned within 30 days of receiving your order. Clearance items and gift cards are excluded.

How do I start a return?

Contact Watch It before sending anything back. We’ll provide instructions for an eligible return.

How is shipping handled?

Available shipping options, rates, and delivery estimates are shown at checkout. We’ll send tracking information when available after your order ships.

Can I get help with an order, return, or warranty question?

Yes. Contact Watch It and we’ll help you with your order, return, or warranty question.