Return Policy

30-Day Returns

Eligible purchases may be returned within 30 days of receiving your order.

To be eligible for a return, the item must be in the same condition you received it: unworn or unused, with tags, in its original packaging, and accompanied by a receipt or proof of purchase.

To start a return, contact us at watchitsupport@gmail.com. Please do not send an item back before requesting a return.

If your return is accepted, we’ll provide a return shipping label and instructions for sending your package.

Exceptions

Clearance items and gift cards are not eligible for return.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us promptly so we can review the issue and help make it right.

Exchanges

The fastest way to exchange an item is to return the eligible item you have and, once the return is accepted, place a separate order for the replacement.

European Union Cooling-Off Period

If merchandise is shipped into the European Union, applicable consumer cancellation and return rights may apply in addition to this policy.

Refunds

We’ll notify you after we receive and inspect your return. If approved, your refund will be issued to your original payment method within 10 business days. Your bank or card issuer may require additional time to post the refund.

If more than 15 business days have passed since your return was approved, contact us at watchitsupport@gmail.com.